How can we help? You'll find the answers to the most commonly asked questions about Trading in Style here:
What is your return policy?
All sales are final.
Can I collect?
Yes, you can collect from our shop located at 207 Clovelly Rd, Randwick.
Are the items new or preloved?
We have both new and preloved items; all items are in excellent condition, some never been worn (brand new with tags), and others worn once.
How do I purchase on Instagram?
Simply comment or DM us 'SOLD' on the item you want to purchase and we will send you a direct link to purchase through the website.
Feel free to message us with any size enquiries, we are more than happy to guide you on size. Think of us like your virtual shop assistants!
Are the items all real, do you sell fakes?
All items are 100% genuine, we have a team of experts who assess each item and verify authenticity. We always try to get proof of purchase from consignors.
If you cannot provide any proof of purchase or authenticity we now offer an authentication service for $75.
Our team of staff verify the quality of the bag from stitching to letter positioning in logos, serial numbers, care labels, each and every detail is authenticated.
In addition to this, we now use Entrupy to ensure the luxury bags are authentic. You can read more about this here.
What is the quality of the preloved items sold?
We are very particular in only accepting items in excellent condition, this includes many items that have never been worn (brand new with tags).
How long do you consign items for?
Approximately 4-6 weeks.
After this period any unsold items will be returned or donated to our charity of choice Dress For Success, depending on the consignors preference.
Do you swap?
Unfortunately, we are unable to swap or exchange products.
What happens if my luxury products are damaged or stolen whilst on consignment?
During the agreed consignment period, TRADING IN STYLE takes full responsibility for your items.
What is your size range?
We stock a full-size range, averaging from AU 6-14.
What is your delivery & returns policy?
Please see here.